Practical advice from the team at Mobile Inc in Tenterden. It is written at the repair bench, not scraped off the internet.
It's the question we get asked more than any other. Here's an honest answer: what an iPhone screen repair actually costs, what pushes the price up or down, and how to make sure you're not overpaying.
"Why is my Samsung screen dearer to fix than my mate's iPhone?" It's a fair question. The answer is mostly about the glass being curved, the screen being fused, and the parts costing what they cost. Here's the plain-English version.
Character wandering off on its own, menus scrolling by themselves, aiming that won't sit still. That's Joy-Con drift, and it's one of the most common Switch faults we see. Here's what causes it and how we put it right.
"Refurbished" can mean a properly tested phone with a warranty, or someone's old handset given a wipe and a hopeful price. Here's how to tell the difference before you part with your money.
A cracked back doesn't stop the phone working, so people put up with it for months. Here's why it's more involved than it looks, what the repair actually takes, and when it's worth doing.
Green lines down the screen, taps that happen on their own, spreading black blotches. These faults look alarming and they tend to get worse. Here's what causes them and what we can do.
A slow phone isn't always a knackered phone. Here's what's actually behind it, the fixes that genuinely help, and when the sluggishness is a hardware problem we can sort.
A cracked screen is the repair we see most. Here's the honest shop-floor answer on when it's worth fixing, when it isn't, and why the cheapest screen going can end up the dearest.
Nine times out of ten a phone that won't charge isn't a goner. Here's the order we'd check things in, the quick fixes you can do at home, and when it's a job for the bench.
It's the hottest week of the year and half the phones across our bench are too hot to touch. Here's how to cool yours down without damaging it, and when overheating actually means something's wrong.
We have this conversation at the counter five or ten times a week. Here's the shop-floor answer: when an older iPhone is genuinely worth repairing, and when we tell people to walk away.
We replace 30+ phone batteries a month. Here's what actually keeps a battery alive longer, plus the signs it's time to stop looking after it and fit a new one.
Summer at Camber, winter in puddles, spring in washing machines. The honest truth about water-damaged phones: your odds depend almost entirely on what you do in the first minute.
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